OptiBio Supplements Return Policy

At OptiBio, we stand behind the quality of our products and want you to be completely satisfied with your purchase. We offer a 30-day money-back guarantee on all our supplements.

30-Day Money-Back Guarantee:

• If you're not satisfied with your purchase for any reason, you can return the product within 30 days of delivery for a full refund of the purchase price (excluding shipping costs).
• This guarantee applies to both opened and unopened products.

To be eligible for a return:

1. The product must have been purchased directly from OptiBio or an authorized retailer.
2. You must contact us through our website contact form within 30 days of receiving your order to initiate the return process.
3. The product must be returned in its original packaging, even if opened.

How to initiate a return:

1. Contact us through our website contact form to receive a Return Merchandise Authorization (RMA) number.
2. Pack the item securely in its original packaging or a padded envelope.
3. Include your order number and RMA number with the return.
4. Ship the return to the address provided by our customer service team.

Please note:

• Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., wrong item shipped).
• Refunds will be processed to the original form of payment within 5-10 business days after we receive and process your return.
• We reserve the right to limit or refuse returns if we suspect abuse of our return policy.

Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately through our website contact form. We will replace the product at no additional cost or provide a full refund, including shipping costs.

This policy does not affect your statutory rights.

For any questions about our return policy, please contact us through our website Contact Form.