Privacy policy

Privacy Policy

Last Updated: May 6, 2026

Optibio Supplements ("Optibio," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit optibiosupplements.com or make a purchase.

1. Information We Collect

Information you provide directly:

  • Name, email address, shipping address, and phone number (when placing an order)
  • Payment information (processed securely by Shopify Payments — we do not store your credit card details)
  • Email address (when subscribing to our newsletter)
  • Any information you provide when contacting customer support

Information collected automatically:

  • Browser type, operating system, and device information
  • IP address and approximate geographic location
  • Pages visited, time spent on site, and referral source
  • Cookies and similar tracking technologies (see Section 5 below)

2. How We Use Your Information

  • To process and fulfill your orders, including shipping and customer communication
  • To send order confirmation, shipping updates, and delivery notifications
  • To manage your Subscribe & Save subscription
  • To respond to your customer support inquiries
  • To send marketing emails (only with your consent — you can unsubscribe anytime)
  • To improve our website, products, and customer experience
  • To prevent fraud and maintain security
  • To comply with legal obligations

3. Third-Party Services

We use the following third-party services that may collect or process your data:

  • Shopify — Our e-commerce platform (processes orders, payments, and hosts our store). Shopify Privacy Policy
  • Shopify Payments (Stripe) — Payment processing. Stripe Privacy Policy
  • Meta (Facebook/Instagram) Pixel — Advertising measurement and optimization. Meta Privacy Policy
  • Judge.me — Product reviews. Judge.me Privacy Policy
  • Shopify Email — Email marketing and communications
  • Klaviyo — Email marketing, SMS, and customer segmentation. Klaviyo Privacy Policy
  • Google Analytics (GA4) — Website analytics and traffic measurement. Google Privacy Policy
  • Google Ads — Advertising measurement and conversion tracking
  • Google Tag Manager — Tag management for analytics and marketing tools
  • Microsoft Clarity — Session recording and heatmaps for website improvement. Microsoft Privacy Statement

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

  • With service providers who help us operate our business (as listed in Section 3)
  • To comply with applicable laws, regulations, or legal processes
  • To protect the rights, property, or safety of Optibio, our customers, or others
  • In connection with a merger, acquisition, or sale of assets (with prior notice to you)

5. Cookies & Tracking Technologies

We use cookies and similar technologies for:

  • Essential cookies: Required for the website to function (cart, checkout, login sessions)
  • Analytics cookies: Help us understand how visitors use our site
  • Marketing cookies: Used for advertising measurement (Meta Pixel)

You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling essential cookies may affect your ability to place orders.

6. Your Rights

All customers:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications at any time

California residents (CCPA):

  • Right to know what personal information we collect, use, and disclose
  • Right to delete your personal information
  • Right to opt out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your privacy rights

EU/EEA residents (GDPR):

  • Right to access, rectification, erasure, and data portability
  • Right to restrict or object to processing
  • Right to withdraw consent at any time

To exercise any of these rights, contact us at support@optibiosupplements.com. We will respond within 30 days.

7. Data Security

We use industry-standard security measures to protect your personal information, including SSL encryption for all data transmitted between your browser and our website. Payment processing is handled by Shopify Payments (Stripe), which is PCI DSS Level 1 compliant.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for tax and accounting purposes as required by law.

9. Children's Privacy

Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. We will notify you of material changes by email or a prominent notice on our website.

11. Contact Us

For privacy-related questions or requests:

Miampa Ventures LLC
84 Bonita Vista Road
Mount Vernon, NY 10552
United States

Email: support@optibiosupplements.com
Phone: +1-888-249-3035
Website: optibiosupplements.com/pages/contact